1. What exactly does DigitalExecutor.ai do?
DigitalExecutor.ai is a secure platform that lets you store your digital assets — passwords, crypto wallet seeds, final messages, account access instructions, photos, documents — in a zero-knowledge encrypted vault. You set up a “heartbeat” monitoring system and designate trusted contacts/executors. If you become unreachable (e.g., prolonged hospitalization or passing), your loved ones are notified, but access is only granted after verified legal proof (death certificate or court order). Nothing unlocks automatically.
2. Is my data truly private and secure?
Yes — we use true zero-knowledge encryption. All encryption and decryption happen in your browser using AES-256-GCM (bank-grade standard) via Web Crypto API and libsodium.js. Your master password is never sent to our servers. We only store encrypted ciphertext, IV, and salt — even if our servers were compromised, your data remains unreadable. We follow best practices for Row Level Security (RLS) and never access your plaintext information.
3. What happens if I’m in the hospital or traveling and miss check-ins?
Our hospital-proof heartbeat is designed to prevent false triggers. You choose a check-in interval (30–180 days) and grace period (7–30 days).
If you miss a check-in:
- You receive escalating reminders (email, push, optional SMS) with a one-click “I’m Alive” reset.
- You (or your Power of Attorney) can pause/snooze the system for up to 180 days (e.g., during recovery or travel).
- Only after grace expires do we notify your trusted contacts/executor — and nothing unlocks without verified legal documentation.
4. How does access work after death or incapacity?
Access is strictly gated by law:
- Your executor submits legal documents (death certificate, court order, etc.) via a secure upload form.
- We manually review and approve (or reject if invalid).
- Once approved, the executor receives a one-time secure link to view/download decryption instructions or hints — all still client-side.
- This process complies with the Revised Uniform Fiduciary Access to Digital Assets Act (RUFADAA) in U.S. states where adopted.
5. Do I need to include DigitalExecutor.ai in my will or estate plan?
Yes — we strongly recommend naming your digital executor in your will, trust, or power of attorney, and referencing your digitalexecutor.ai account. This gives them legal standing to request access under applicable laws (e.g., RUFADAA in the U.S.). We are not a law firm and do not draft legal documents — consult your estate attorney.
6. What happens to my subscription if I pass away?
Your subscription continues until the end of the current billing period (monthly or annual). After legal verification and account closure request, we can cancel it on your behalf (or your executor can manage via the dashboard). No auto-renewal surprises.
7. Can I automatically close accounts like Netflix, Amazon, or my bank?
No — full automatic closure is not possible due to platform security rules and legal requirements. However, your executor receives stored login instructions, step-by-step guides, and templates (e.g., copy-paste emails to support). Premium users can opt for optional “White Glove” assistance (extra fee), where our team coordinates closure with platforms after verification.
8. Is this different from GoodTrust or other services?
Yes — we focus purely on digital legacy with stronger privacy (true zero-knowledge encryption), AI-assisted setup, and hospital-proof heartbeat monitoring to prevent false triggers. GoodTrust offers broader estate planning and more hands-on help; we emphasize user control, security, and affordability ($9/mo or $89/yr).
9. What if I forget my master password?
Your master password is never stored on our servers — if forgotten, we cannot recover it (true zero-knowledge design). Always keep a secure backup (e.g., hardware wallet, encrypted note with a trusted person). We recommend testing your setup regularly.
10. Is the service available outside the United States?
Yes — anyone with an internet connection can sign up and use the platform worldwide. However, access to digital assets after death or incapacity depends on local laws in your jurisdiction. We comply with U.S. laws (including RUFADAA where adopted), but we cannot guarantee platform cooperation or legal enforceability outside the U.S.
11. How does RUFADAA apply if I live outside Virginia or the U.S.?
RUFADAA is a U.S. model law adopted in most states. It helps U.S.-based fiduciaries (executors) request access from U.S. platforms. If you are outside the U.S., consult an attorney in your country for local digital asset inheritance rules. We recommend including your digitalexecutor.ai account details in your will or estate plan regardless of location.
12. Do you comply with GDPR or CCPA?
Yes — see our Privacy Policy for full details on how we handle personal data under the General Data Protection Regulation (GDPR) (EU/EEA/UK) and the California Consumer Privacy Act (CCPA/CPRA) (California). We use zero-knowledge encryption so we never access your master password or plaintext vault contents.
13. How do I get started?
Sign up for free (limited vault) or subscribe to premium ($9/mo or $89/yr) at digitalexecutor.ai. Add your assets, set up heartbeat and contacts, and link your estate plan. Questions? Contact
[email protected].
